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Improving Product Sense · EaseMyTrip

Reducing Decision Fatigue for Budget Travelers on EaseMyTrip

Three search changes that help budget travellers on EaseMyTrip stop re-running date combinations and actually book

Improving Product Sense Travel & Hospitality EaseMyTrip
EaseMyTrip logo

The problem they went after

Budget travellers on EaseMyTrip roughly know what they want to spend, but the search flow makes them prove it themselves. They rerun the same query across date combinations, get no signal about whether a fare is genuinely good, and end up cross-checking a competing site before committing. Plenty abandon the search entirely, and the ones who finish do a lot of unpaid mental math on the way.

What they actually did

The fix is three ranked ideas rather than one big redesign. A Best Value Smart Tag flags flights that pair a low fare with a sane duration, so the price-versus-time trade-off is already made. A Flexible Date Price Calendar shows a seven-day fare grid, putting the cheapest day one tap away. A Budget Input Mode inverts the search entirely: enter a budget first, then browse every destination reachable inside it. RICE puts the Smart Tag first, largely on effort.

What you can take from it

Worth stealing

  • Best Value tag doing the price-versus-duration math for users
  • Seven-day fare grid replacing repeated manual date searches
  • Budget-first search returning every reachable destination
  • Cancellation rate as guardrail on a confidence signal

Read this if

Designing search or discovery where users compare options across many variables

The transferable bitA label on a result that already exists is the cheapest of the three ideas, and it ships first because it carries the most decision weight, while the paradigm-flipping one waits its turn. Solution size is matched to confidence. Search-to-booking conversion is paired with cancellation rate too, so an over-eager badge that sells the wrong flight shows up quickly.

The submission itself

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Everything else they shared

+Same industry, different takeTravel & Hospitality